CompTIA



A+ Part 1 (Hardware)
 

Course Length for Part I: 5 days (Part I – covers lessons 1-7)

Course Content:

Lesson 1: Personal Computer Components
Personal Computer Components
System Unit Components
Storage Devices
Personal Computer Connection Methods

Lesson 2: Operating System Fundamentals
Personal Computer Operating Systems
Windows User Interface Components
Windows File System Management
Windows System Management Tools

Lesson 3: PC Technician Professional Best Practices
Tools of the Trade
Electrical Safety
Environmental Safety and Materials Handling
Perform Preventative Maintenance
Diagnostics and Troubleshooting
Professionalism and Communication

Lesson 4: Installing and Configuring Peripheral Components
Install and Configure Display Devices
Install and Configure Input Devices
Install and Configure Adapter Cards
Install and Configure Multimedia Devices

Lesson 5: Installing and Configuring System Components
Install and Configure Storage Devices
Select and Install Power Supplies
Select and Install Memory
Select, Install, and Configure CPUs and Cooling System Units
Install and Configure System Boards

Lesson 6: Maintaining and Troubleshooting Peripheral Components
Troubleshoot Display Devices
Maintain and Troubleshoot Input Devices
Troubleshoot Adapter Cards
Troubleshoot Multimedia Devices

Lesson 7: Troubleshooting System Components
Troubleshoot Storage Devices
Troubleshoot Power Supplies
Troubleshoot Memory
Troubleshoot CPUs and Cooling Systems
Troubleshoot System Boards

Appendix A: Mapping Course Content to the CompTIA A+ Essentials (2009 Edition) 220-701 Exam Objectives
Appendix B: Mapping Course Content to the CompTIA A+ Practical Application (2009 Edition) 220-702 Exam Objectives
Appendix C: CompTIA A+ Acronyms
Appendix D: A Brief History of Personal Computers





Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 6/25 - 6/29 Mo Tu We Th Fr 09:00 AM - 04:30 PM 13
Register Now!
PST
Technical Classroom
Noisette 9/10 - 9/14 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 11/5 - 11/9 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

A+ Part 2 (Operating)
 
Course Length for Part II: 5 days (Part II – covers lessons 8-15)
Lesson 8: Installing and Configuring Operating Systems
Install Microsoft Windows
Upgrade Windows
Add Devices to Windows
Optimize Windows

Lesson 9: Maintaining and Troubleshooting Microsoft Windows

Operating System Utilities
Back Up Microsoft Windows
Troubleshoot Microsoft Windows
Recover Microsoft Windows

Lesson 10: Network Technologies

Network Concepts
Network Communications
Network Connectivity
Internet Technologies

Lesson 11: Installing and Managing Network Connections
Create Network Connections
Install and Configure Web Browsers
Maintain and Troubleshoot Network Connections

Lesson 12: Supporting Laptops and Portable Computing Devices

Laptop and Portable Computing Device Components
Install and Configure Laptops and Portable Computing Devices
Maintain and Troubleshoot Laptops and Portable Computing Devices

Lesson 13: Supporting Printers

Printer Technologies
Printer Components
Printer Processes
Install and Configure Printers
Maintain and Troubleshoot Printers

Lesson 14: Personal Computer Security Concepts
Security Fundamentals
Security Protection Measures
Data and Physical Security
Wireless Security
Social Engineering

Lesson 15: Supporting Personal Computer Security

Install and Configure Security Measures
Maintain and Troubleshoot Security Measures



Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 7/9 - 7/13 Mo Tu We Th Fr 09:00 AM - 04:30 PM 13
Register Now!
PST
Technical Classroom
Noisette 9/24 - 9/28 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 11/12 - 11/16 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

CompTIA Advanced Security Practitioner (CASP)
 

Course Content:

Lesson 1: The Enterprise Security Architecture

The Basics of Enterprise Security
The Enterprise Structure
Enterprise Security Requirements

Lesson 2: Enterprise Security Technology
Common Network Security Components and Technologies
Communications and Collaboration Security
Cryptographic Tools and Techniques
Advanced Authentication

Lesson 3: Enterprise Resource Technology
Enterprise Storage Security Issues
Distributed, Shared, and Virtualized Computing
Cloud Computing and Security

Lesson 4: Security Design and Solutions
Network Security Design
Conduct a Security Assessment
Host Security

Lesson 5: Application Security Design
Application Security Basics
Web Application Security

Lesson 6: Managing Risk, Security Policies, and Security Procedures
Analyze Security Risk
Implement Risk Mitigation Strategies and Controls
Implement Enterprise-Level Security Policies and Procedures
Prepare for Incident Response and Recovery

Lesson 7: Enterprise Security Integration
The Technology Life Cycle
Inter-Organizational Change
Integrate Enterprise Disciplines to Achieve Secure Solutions

Lesson 8: Security Research and Analysis
Perform an Industry Trends and Impact Analysis
Perform an Enterprise Security Analysis

Appendix A: Mapping Course Content to the CompTIA Advanced Security Practitioner (Exam CAS-001) Objectives
Appendix B: CompTIA Acronyms
Appendix C: Disaster Recovery and Business Continuity
Appendix D: Managing Risk in Projects
Appendix E: Legal lssues
Appendix F: Judgment and Decision-Making




Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 7/23 - 7/27 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 10/22 - 10/26 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

CSA+
 

Course Length: 5 days

Course Objectives:

Lesson 1: Assessing Information Security Risk
Topic A: Identify the Importance of Risk Management
Topic B: Assess Risk
Topic C: Mitigate Risk
Topic D: Integrate Documentation into Risk Management

Lesson 2: Analyzing Reconnaissance Threats to Computing and Network Environments
Topic A: Assess the Impact of Reconnaissance Incidents
Topic B: Assess the Impact of Social Engineering

Lesson 3: Analyzing Attacks on Computing and Network Environments
Topic A: Assess the Impact of System Hacking Attacks
Topic B: Assess the Impact of Web-Based Attacks
Topic C: Assess the Impact of Malware
Topic D: Assess the Impact of Hijacking and Impersonation Attacks
Topic E: Assess the Impact of DoS Incidents
Topic F: Assess the Impact of Threats to Mobile Security
Topic G: Assess the Impact of Threats to Cloud Security

Lesson 4: Analyzing Post-Attack Techniques
Topic A: Assess Command and Control Techniques
Topic B: Assess Persistence Techniques
Topic C: Assess Lateral Movement and Pivoting Techniques
Topic D: Assess Data Exfiltration Techniques
Topic E: Assess Anti-Forensics Techniques

Lesson 5: Managing Vulnerabilities in the Organization
Topic A: Implement a Vulnerability Management Plan
Topic B: Assess Common Vulnerabilities
Topic C: Conduct Vulnerability Scans
Topic D: Conduct Penetration Tests on Network Assets

Lesson 6: Collecting Cybersecurity Intelligence
Topic A: Deploy a Security Intelligence Collection and Analysis Platform
Topic B: Collect Data from Network-Based Intelligence Sources
Topic C: Collect Data from Host-Based Intelligence Sources

Lesson 7: Analyzing Log Data
Topic A: Use Common Tools to Analyze Logs
Topic B: Use SIEM Tools for Analysis

Lesson 8: Performing Active Asset and Network Analysis
Topic A: Analyze Incidents with Windows-Based Tools
Topic B: Analyze Incidents with Linux-Based Tools
Topic C: Analyze Malware
Topic D: Analyze Indicators of Compromise

Lesson 9: Responding to Cybersecurity Incidents
Topic A: Deploy an Incident Handling and Response Architecture
Topic B: Mitigate Incidents
Topic C: Prepare for Forensic Investigation as a CSIRT

Lesson 10: Investigating Cybersecurity Incidents
Topic A: Apply a Forensic Investigation Plan
Topic B: Securely Collect and Analyze Electronic Evidence
Topic C: Follow Up on the Results of an Investigation

Lesson 11: Addressing Security Architecture Issues
Topic A: Remediate Identity and Access Management Issues
Topic B: Implement Security During the SDLC



Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
TBD 7/23 - 7/27 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
TBD 10/22 - 10/26 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

Linux+
 

Course Content:

Lesson 1: Performing Basic Linux Tasks
Topic A: Identify the History and Development of Linux
Topic B: Enter Shell Commands
Topic C: Get Help Using Linux
Topic D: Start and Stop Linux

Lesson 2: Managing User and Group Accounts
Topic A: Create User and Group Accounts
Topic B: Configure User Profiles
Topic C: Administer User and Group Accounts

Lesson 3: Managing Partitions and the Linux Filesystem
Topic A: Create Partitions
Topic B: Navigate Through the Linux Filesystem
Topic C: Manage the Filesystem
Topic D: Maintain the Filesystem

Lesson 4: Managing Files in Linux
Topic A: Create and Edit Text Files
Topic B: Locate Files
Topic C: Search Text Using Regular Expressions
Topic D: Apply Filters to Text Streams
Topic E: Link Files
Topic F: Back Up and Restore Files
Topic G: Manage Databases Using MariaDB

Lesson 5: Managing Linux Permissions and Ownership
Topic A: Modify File and Directory Permissions
Topic B: Modify Default Permissions
Topic C: Modify File and Directory Ownership
Topic D: Set Special Permissions and Attributes

Lesson 6: Printing Files
Topic A: Configure a Local Printer
Topic B: Print Files
Topic C: Configure Remote Printing

Lesson 7: Managing Packages
Topic A: Manage Packages Using RPM
Topic B: Verify Packages
Topic C: Upgrade Packages
Topic D: Configure Repositories
Topic E: Manage Packages Using YUM
Topic F: Advanced Package and Application Management

Lesson 8: Managing Kernel Services
Topic A: Explore the Linux Kernel
Topic B: Customize Kernel Modules
Topic C: Create an initrd Image
Topic D: Manage Device Drivers and Hardware Devices
Topic E: Monitor Processes and Resources

Lesson 9: Working with the Bash Shell and Shell Scripts
Topic A: Perform Basic Bash Shell Operations
Topic B: Write a Bash Shell Script
Topic C: Customize the Bash Shell
Topic D: Redirect Standard Input and Output
Topic E: Use Control Statements in Shell Scripts

Lesson 10: Managing Jobs and Processes
Topic A: Manage Jobs and Background Processes
Topic B: Manage Processes Using the Process Table
Topic C: Delay and Detach Jobs
Topic D: Schedule Jobs
Topic E: Maintain the System Time

Lesson 11: Managing System Services
Topic A: Configure System Services
Topic B: Monitor System Logs
Topic C: Configure Security-Enhanced Linux (SELinux)

Lesson 12: Configuring Network Services
Topic A: Connect to a Network
Topic B: Configure Routes
Topic C: Configure Client Network Services
Topic D: Manage Remote Network Systems

Lesson 13: Configuring Basic Internet Services
Topic A: Configure Email Services
Topic B: Control Internet Services

Lesson 14: Securing Linux
Topic A: Implement Basic System Security
Topic B: Secure User Accounts

Lesson 15: Managing Hardware
Topic A: Identify Common Hardware Components and Resources
Topic B: Configure Removable Hardware
Topic C: Configure Disk Quotas

Lesson 16: Troubleshooting Linux Systems
Topic A: Troubleshoot System-Based Issues
Topic B: Troubleshoot Hardware Issues
Topic C: Troubleshoot Network Connection and Security Issues

Lesson 17: Installing Linux
Topic A: Prepare for Installation
Topic B: The Linux Boot Process
Topic C: Configure GRUB
Topic D: Install the Operating System

Lesson 18: Configuring the GUI
Topic A: Implement X
Topic B: Customize the Display Manager
Topic C: Enable Accessibility Settings in Linux




Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 6/18 - 6/22 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 9/17 - 9/21 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 12/10 - 12/14 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

Network+
 

Course Content:

Lesson 1: Network Theory
Networking Terminology
Network Building Blocks
Standard Network Models
Physical Network Topologies
Logical Network Topologies
Network Categories

Lesson 2: Network Communications Methods
Transmission Methods
Media Access Methods
Signaling Methods

Lesson 3: Network Data Delivery
Data Addressing and Delivery
Delivery Techniques

Lesson 4: Network Media and Hardware
Bounded Network Media
Unbounded Network Media
Noise Control
Network Connectivity Devices
Wiring Distribution Components

Lesson 5: Network Implementations
The OSI Model
Ethernet Networks
Token Ring Networks
Fiber Distributed Data Interface (FDDI) Networks
Wireless Technologies and Standards

Lesson 6: Networking with TCP/IP
Families of Protocols
The TCP/IP Protocol
IP Address Basics
Custom IP Addresses
The IP Version 6 Protocol
The TCP/IP Protocol Suite

Lesson 7: TCP/IP Services
IP Address Assignment Methods
Host Name Resolution
TCP/IP Utilities
TCP/IP Upper-Layer Services
TCP/IP Interoperability Services

Lesson 8: Local Area Network Infrastructure
Bridges and Switches
IP Routing
Static IP Routing
Dynamic IP Routing
Control Data Movement with Filters and VLANs

Lesson 9: WAN Infrastructure
WAN Switching Technologies
WAN Transmission Technologies
WAN Connectivity Methods
Voice Over Data Systems

Lesson 10: Network Security
Computer Security Basics
Authentication
Data Encryption
Protect Network Traffic with IP Security (IPsec)
Internet Security
Local Security
Common Threats
Threat Mitigation Techniques
Intrusion Detection and Prevention
Educate Users

Lesson 11: Remote Networking
Remote Network Architectures
Remote Access Networking Implementations
Virtual Private Networking
Remote Control Computing

Lesson 12: Disaster Recovery
Examine Configuration Management Documentation
Plan for Disaster Recovery
Fault Tolerance Methods
Data Backup

Lesson 13: Network Data Storage
Enterprise Data Storage
Network-Attached Storage (NAS)
Storage Area Network (SAN) Implementations
Clustering

Lesson 14: Network Operating Systems
UNIX and Linux Operating Systems
Apple Mac OS X
Microsoft Operating Systems
Novell Open Enterprise Server

Lesson 15: Network Management
Monitoring Tools
Network Baselining
Network Optimization

Lesson 16: Network Troubleshooting
Troubleshooting Models
TCP/IP Troubleshooting Utilities
Hardware Troubleshooting Tools
Common Connectivity Issues

Appendix A: Mapping Network+ Course Content to the CompTIA Network+ Exam Objectives

Appendix B: Additional IP Addressing and Subnetting Practice

Appendix C: CompTIA Network+ Acronyms




Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 8/20 - 8/24 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 10/29 - 11/2 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 12/17 - 12/21 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

Security+
 

Course Length: 5 days

Course Content:

Lesson 1: Security Fundamentals
The Information Security Cycle
Information Security Controls
Authentication Methods
Cryptography Fundamentals
Security Policy Fundamentals

Lesson 2: Identifying Security Threats and Vulnerabilities
Social Engineering
Malware
Software-Based Threats
Network-Based Threats
Wireless Threats and Vulnerabilities
Physical Threats and Vulnerabilities

Lesson 3: Managing Data, Application, and Host Security
Manage Data Security
Manage Application Security
Manage Device and Host Security
Manage Mobile Security

Lesson 4: Implementing Network Security
Configure Security Parameters on Network Devices and Technologies
Network Design Elements and Components
Implement Networking Protocols and Services
Apply Secure Network Administration Principles
Secure Wireless Traffic

Lesson 5: Implementing Access Control, Authentication, and Account Management
Access Control and Authentication Services
Implement Account Management Security Controls

Lesson 6: Managing Certificates
Install a CA Hierarchy
Enroll Certificates
Secure Network Traffic by Using Certificates
Renew Certificates
Back Up and Restore Certificates and Private Keys
Revoke Certificates

Lesson 7: Implementing Compliance and Operational Security
Physical Security
Legal Compliance
Security Awareness and Training
Integrate Systems and Data with Third Parties

Lesson 8: Risk Management
Risk Analysis
Implement Vulnerability Assessment Tools and Techniques
Scan for Vulnerabilities
Mitigation and Deterrent Techniques

Lesson 9: Troubleshooting and Managing Security Incidents
Respond to Security Incidents
Recover from a Security Incident

Lesson 10: Business Continuity and Disaster Recovery Planning
Business Continuity
Plan for Disaster Recovery
Execute DRPs and Procedures



Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 6/4 - 6/8 Mo Tu We Th Fr 09:00 AM - 04:30 PM 12
Register Now!
PST
Technical Classroom
Noisette 8/6 - 8/10 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 10/15 - 10/19 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 12/3 - 12/7 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14

Server+
 

Course Content:

Lesson 1: Managing Server Hardware
Topic A: Server Components
Topic B: Server Power
Topic C: Server Cooling
Topic D: Asset Management

Lesson 2: Installing a Server
Topic A: Prepare an Installation Plan
Topic B: Prepare the Server Hardware
Topic C: Set Up the Server Hardware
Topic D: Install an Operating System

Lesson 3: Configuring Networking
Topic A: Manage Network Cabling
Topic B: Configure Network Interface Cards
Topic C: Implement IP Addressing and Network Infrastructure Services

Lesson 4: Creating a Virtual Environment
Topic A: Create Virtual Servers
Topic B: Create Virtual Switches

Lesson 5: Performing Basic Server Configuration
Topic A: Configure Local Server Properties
Topic B: Configure Server Roles
Topic C: Set Up IP Addressing Service Roles

Lesson 6: Administering the Server
Topic A: Update the Server
Topic B: Server Administration Access and Control Methods
Topic C: Create Service Level Agreements
Topic D: Monitor Server Performance

Lesson 7: Implementing Storage Solutions
Topic A: Perform Capacity Planning
Topic B: Deploy Primary Storage Devices
Topic C: Storage Technologies
Topic D: Configure RAID

Lesson 8: Securing the Server
Topic A: Configure Firewalls
Topic B: Configure Security Protocols
Topic C: Implement Intrusion Detection Systems
Topic D: Implement Logical Access Control Methods
Topic E: Implement Data Security Methods
Topic F: Apply Server Hardening Techniques
Topic G: Implement Physical Security
Topic H: Create Virtual Networks

Lesson 9: Planning and Testing Disaster Recovery
Topic A: Implement Environmental Controls
Topic B: Manage Documentation for the Server and the Network
Topic C: Create A Disaster Recovery Plan
Topic D: Perform Backup and Restoration

Lesson 10: Troubleshooting Server Issues
Topic A: Troubleshoot Theory and Methods
Topic B: Troubleshoot Hardware Issues
Topic C: Troubleshoot Software Issues
Topic D: Troubleshoot Networking Issues
Topic E: Troubleshoot Storage Issues
Topic F: Troubleshoot Security Issues

Appendix A: Mapping Course Content to the CompTIA® Server+® Exam (SK0-004)

 



Add Location Instructor Dates Days Times Open
Register Now!
PST
Technical Classroom
Noisette 5/21 - 5/25 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 8/27 - 8/31 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14
Register Now!
PST
Technical Classroom
Noisette 11/26 - 11/30 Mo Tu We Th Fr 09:00 AM - 04:30 PM 14